You just have a quick question. It might be about your credit card statement, your phone service or that new wireless router for your computer. It should take about 30 seconds to get an answer. But when you call for help, you end up in automated phone system purgatory. If you’re particularly unlucky, you may even encounter a voice recognition system, which, if you’re in a public place, allows all the people around you to become witnesses to your utter humiliation at the hands of a talking computer.
Luckily there’s help. Surf over to GetHuman.com and you’ll find codes that crack the computerized phone systems at many U.S. and Canadian companies, allowing you to reach a live human being fast. It used to be that you had to do was hit “0” — but as you can see in the chart below, those were simpler times.
|COMPANY||HOW TO REACH A HUMAN||CUSTOMER SERVICE|
|Air Canada||Press 1,0,0,0,0||888-247-2262|
|Bell Mobility||Press 0 at each prompt, ignore “Emily”||800-667-0123|
|Canada Revenue Agency||Press * at each prompt||800-959-8281|
|FedEx||Press 0 three times||800-463-3339|
|HBC Rewards||Press 1 for English, then 0#0#0#||800-444-8131|
|President’s Choice Financial||Press 0,0,0||888-723-8881|
|Sun Life Financial||Press 1,0,0||800-786-5433|
|Source: gethuman.com (choose “Canada” on country menu in search box)|