J.D. Power and Associates 2014 car brand rankings

J.D. Power and Associates released its survey of new vehicle quality.

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Consulting firm J.D. Power and Associates released its annual survey of new vehicle quality Wednesday. The survey questioned 86,000 people with 2014 model-year vehicles after 90 days of ownership and asked them what problems they had.

Here’s how the brands stacked up, the number of problems reported per 100 vehicles and the number of positions the brands rose or fell from a year ago.

1. Porsche (74, same)

2. Jaguar (87, +7)

3. Lexus (92, same)

4. Hyundai (94, +6)

5. Toyota (105, +2)

6. Chevrolet (106, -1)

7. Kia (106, +4)

8. BMW (108, +10)

9. Honda (108, -1)

10. Lincoln (109, +7)

11. Audi (111, +2)

12. Chrysler (111, +4)

13. Cadillac (115, +1)

14. Mercedes-Benz (115, -2)

15. Volvo (115, +4)

16. Ford (116, +11)

17. GMC (116, -15)

18. Ram (116, +10)

INDUSTRY AVERAGE: 116 (up from 113)

19. Buick (120, -4)

20. Nissan (120, +10)

21. Dodge (124, +5)

22. Land Rover (127, -1)

23. Infiniti (128, -19)

24. Volkswagen (128, -1)

25. Acura (131, -19)

26. Mini (133, +3)

27. Subaru (138, -2)

28. Mazda (139, -4)

29. Scion (140, +4)

30. Mitsubishi (145, +1)

31. Jeep (146, -9)

32. Fiat (206, same)

Source: J.D. Power and Associates

2 comments on “J.D. Power and Associates 2014 car brand rankings

  1. If this is the best auto makers can do (116 defects on 100 cars) it shows how poor the manufacturing standards really are for the wages they get.

    Reply

  2. Thanks for the great information Ron very conevehpmsire. Richard is absolutely correct when he advises us to start our business succession planning very early in the life of the business as we say, start with the end in mind .

    Reply

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