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BMO InvestorLine | CIBC Investor's Edge | Credential Direct | Desjardins Online Brokerage | HSBC InvestDirect | Laurentian Bank Discount Brokerage | National Bank Direct Brokerage | Qtrade Investor | Questrade | RBC Direct Investing | Scotia iTRADE | TD Direct Investing | Virtual Brokers | |
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Minimum account size to qualify for no annual fees or inactivity fees | $25,000 for RRSPs; $10,000 for non-registered | 25,000 for RRSPs; $10,000 for non-registered | $15,000 across all accounts OR two trades per quarter OR total monthly deposits over $100 | $15,000 OR 125 trades per year | $25,000 for RRSPs; $10,000 for non-registered | $25,000 for RRSPs OR $100,000 across all accounts | $20,000 across all accounts OR five trades per year | $25,000 across all accounts OR two trades per quarter; no minimum for young investors who deposit $50 or more per month | $5,000 across all accounts; no fees for clients under 25. myFamily program allows account pooling | $15,000 combined balance across all accounts OR 3 trades per quarter OR quarterly deposits over $300 | $25,000 OR 12 trades per year for RRSPs; $10,000 OR 1 trade per quarter for non-registered | $15,000 across all accounts. Additional criteria to waive maintenance fees available. | $5,000 across all accounts; no fees for clients 26 or younger. |
Basic online equity trading commission | $9.95 | $6.95 | $8.88 | $9.95 | $9.88 | $9.95 | $9.95 | $8.75 | 1-cent per share ($4.95 min. $9.95 max). | $9.95 | $9.99 | $9.99 | $9.99 |
Are lower or higher commissions charged in different circumstances | ✘ | $4.95 for active traders | ✘ | As low as $5 for active traders | $8.88 for Advance banking clients; $6.88 for Premier banking clients | ✘ | $6.95 if 30 trades per quarter | $6.95 if 150 trades per quarter OR assets above $500,000 | 1¢ per share ($6.95 max) | $6.95 for clients with 150 or more trades/quarter | $4.99 if 150 trades per quarter; $24.99 if eligible assets with all Scotiabank entities < $50,000 | $7 if 150 trades per quarter | $4.99 if 150 trades per quarter; $0 for active traders. |
Does the firm waive ECN or additional fees on top of specified orders? | ✔ | ✔ | ✔ | ✘Monthly platform fees for active traders may apply if minimum number of transactions isn't reached | ✔ | ✘ | ✔ | ✔ | ✘Fees for removing liquidity range from $0.0008/share to $0.004/share depending on exchange and security price. SEC fees charged for sales of U.S. securities. | ✔ | ✔ECN fees are charged on after-hours trading in US markets ($0.005 per share) | ✔ | ✔ |
Basic options commission (1) | $9.95 + $1.25 per contract | $6.95 + $1.25 per contract | $8.88 + $1.25 per contract | $1.25 per contract (Min. of $8.75) | $9.88 + $1.25 per contract | $9.95 + $1.25 per contract | $9.95 + $1.25 per contract | $8.75 + $1.25 per contract | $9.95 ticket + $1.25 per contract. | $9.95 + $1.25 per contract | $9.99 + $1.25 per contract | $9.99 + $1.25 per contract | $9.99 + $1.25 per contract ($4.99 + $1.25 per contract if 150 trades in previous quarter) |
Are commission-free ETFs available to buy? | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ | ✔ | ✔ | ✔ | ✘ | ✔ | ✘ | ✔ |
Are commission-free ETFs available to sell? | ✘ | ✘ | ✘ | ✘ | ✘ | ✘ | ✔ | ✔ | ✘ | ✘ | ✔ | ✘ | ✘ |
How many commission-free ETFs do you offer? | - | - | - | - | - | - | No commissions to buy or sell when trading at least 100 shares of any Canadian-listed ETF | 100 | unlimited | - | 50 | - | unlimited |
Do you offer low fee funds? | ✔ | ✔ | ✔ | ✔ | ✔ | - | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ | ✔ |
How many low-fee funds do you offer? | 62 | 400 | We offer low cost mutual funds, such as Mawer and Series D (which strip out advisor commissions) of the following fund families: Invesco, Blackrock, Beutel Goodman, BMO, Mackenzie, Purpose, RBC, TD. | We offer all Class D mutual funds (which strip out advisor commissions) available on the market | 4,000 | - | D series funds (which strip out advisor commissions) from large firms like RBC, TD, BMO, Blackrock, MFC, Beutel | All D Series funds (which strip out advisor commissions), as well as low-cost options from Mawer funds, Steadyhand funds, Leith Wheeler, and more. | - | 446 | Approx. 400 | E-Series mutual funds (low cost passively-managed index funds): MERs as low as 0.33% (MERs as of March 28, 2017) D-Series mutual funds (low cost actively managed funds): over 60 available with more being added. (MERs range from 0.99% to 2.0% as of July 2017) H-Series funds offer tax-efficient income strategies. Also available are Analyst Choice Funds. | We offer all CLASS F and CLASS D Mutual Funds (which strip out advisor commissions) |
Can you hold U.S. dollars in registered accounts? | ✔ | ✔ | ✘ | ✔ | ✘ | ✘ | ✔ | ✔ | ✔ | ✔ | ✔ U.S.-friendly RRSP is $120 annually | ✔ | ✔ - $15 per quarter |
Can you purchase bonds online? | ✔ | ✔ | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ | ✔ |
Can you purchase GICs online? | ✔ | ✔ | ✘ | ✘ | ✔ | ✘ | ✘ | ✔ | ✘ | ✔ | ✔ | ✘ | ✔ |
Is there an app for trading on your smartphone or tablet | ✔ | ✔ | ✘ | ✔ | ✘ | ✘ | ✘ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
In addition to or in lieu of a mobile app, is the website built responsively for mobile devices? | ✘ | ✘ | ✔ | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ | ✘ | ✘Public-facing site is responsive | Advanced Dashboard platform, ThinkOrSwim platform, lower commissions, exclusive research reports, reduced market data | ✔ |
What extras are available to active traders? | Better data and research tools | Better data, research and tools; lower commissions | - | New Market Q platform with integrated portfolio and trading ticket, streaming data; lower commissions | Lower commissions (after 30 trades/quarter) | - | Better data; lower commissions | Lower commissions and fees; dedicated phone number | Desktop trading platform | Better data and research tools | FlightDesk platform; lower commissions; additional equity research; personalized service | President’s Account (for assets above $500,000) | Multiple Trading Platforms; commission free accounts |
Is there an exclusive service for large accounts? | ✔5 Star Silver for assets above $250,000; 5 Star Gold for above $500,000 | ✔ | ✘ | ✔Prestige Service | ✔Advance and Premier prorgams for large banking clients | ✘ | ✔Advantage for assets above $500,000; Private for assets above $1M | ✔ | ✔Platinum client tier | ✔Royal Circle for assets above $250K | ✔ | ✘ | ✔Three levels of VIP account Service: VIP, VIP Gold, VIP Elite |
Is there an ETF "robo advisor" service? | ✘BMO SmartFolio offered by BMO Nesbitt Burns | ✘ | ✘ Coming soon. | ✘ | ✘ | ✘ | ✔ | ✔ | ✔ | ✘ | ✘ | ✘ | ✔ |
What is the cost of your robo advisor service? | BMO SmartFolio: 0.40%–0.70% annually, depending on account balance. Minimum quarterly fee of $15 | - | - | - | - | - | 0.73% annually | 0.4% to 1% annually, depending on account balance | 0.35% to 0.70% annually, depending on account balance | - | - | - | 0.35% to 0.6% depending on account balance |
How many products are availble through this service? | BMO SmartFolio: 5 ETF-only portfolios | - | 5 to 10 ETF-only portfolios | - | - | - | 6 portfolios (one in USD) | 12 portfolios | 5 portfolios, across 3 tiers, based on account balance | - | - | - | 6 ETF-only portfolios |
Does the site offer live chat service? | ✔ | ✔ | ✘ | ✘ | ✘ | ✘ | ✘ | ✔ | ✔ | ✔Screen-sharing function available | ✔ | ✘ | ✔ |
Does the site offer call-back service? | ✔ | ✔ | ✘ | ✔ | ✔ | ✘ | ✔ | ✔ | ✔ | ✔ | ✔ | ✘ | ✘ |
What days and hours are live-chat or telephone services available? | Mon-Fri, 08:00–20:00 ET | Chat: Mon-Fri, 09:00–18:00 ET; Call-back service: Mon-Fri, 10:00–15:00 ET |
Chat: Mon-Fri, 09:00–20:00 ET; Call-back service: Mon-Fri, 06:00–17:00 PT |
Call-back service: Mon-Fri, 07:00–19:00 ET | Monday - Friday; any time of the day and Sunday evenings | - | Call-back service: Mon-Fri, 08:00–20:00 ET | Mon-Fri, 05:30–17:00 PT | Chat: Mon-Fri, 08:00–20:00 ET; Phone: Mon-Fri, 07:30–20:00 ET |
Mon-Fri, 07:00–20:00 ET | Mon-Fri, 08:30–17:00 | Phone: 7 days per week, 24 hours per day | Mon-Thu, 08:00–21:00 ET; Fri, 08:00–18:00 ET; Sat, 11:00–18:00 ET |
Does the firm have social media coverage? And if so, what are the hours and days? | ✘ | ✔Mon-Fri, 07:00–22:00 ET; Sat, 09:00–18:00 ET; Sun, 09:00–17:00 ET | ✔ | ✔Mon-Fri, 08:00–20:00 ET; Sat–Sun, 08:00–15:00 ET | ✘ | ✘ | ✔Mon-Sun, 08:00–16:00 ET | ✔Mon-Fri, 09:00–17:00 PT | ✔Mon-Fri, 09:00–17:00 ET | ✘ | ✔7 days per week, 24 hours per day | ✔Mon-Fri, 09:00–17:00 ET | ✔Mon-Fri 08:00–17:00 ET |
Average time to respond to a service request by email (2) | 79 Hours | 74 Hours | 50 Hours | 8 Hours | 35 Hours | 112 Hours | 60 Hours | 2 Hours | 41 Hours | 9 Hours | 15 Hours | 48 Hours | 65 Hours |
BEST FEATURES | Account opening process; alerting; adviceDirect; Smartfolio | Low equity commissions; strong market notifications | Research tools; planning and analytic tools; commission schedule | Strong customer service; Market research; active trader services | Global trading capability, including foreign currency accounts | Comparable commissions | InvestCube ETF service; educational resources | Strong customer service; account services; website design | Low commissions; website design; mobile accessibility | Banking integration; acount management features | Website design; online account services; banking integration | Market data; global trading capabilities | Online account opening; services for active traders |
BUYER BEWARE | Poor service response times; $5,000 minimum account size; Cost of services | Below average market data; poor service response times | Poor service response times; below average account services | Older website; below average account services | Poor service response times; below average account services | Poor service response times; outdated website | Poor service response times; below average account services | Maintenance fees are on the higher end | Poor service response times; ECN fees | Weak application process; below average charting | Commissions and fees tend to be on the high-end; weak educational material | Poor service; multiple website designs; weak account opening process | Poor service response times; weak website resources |
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