Methodology
We put in the work so you don’t have to. The team at Surviscor went deep—really deep—into the details of each online brokerage in Canada. We filled out a massive questionnaire with nearly 8,000 questions per firm, covering everything from desktop to mobile platform features. On top of that, we ran hundreds of everyday investor tasks on each platform to see how things actually work in real life.
We also took a close look at what each firm charges. That means analyzing commissions and fees based on five different types of investors, depending on how often they trade. And because service matters, we tested it too—tracking and evaluating 130 separate service interactions per firm over a full 12-month period (ending March 31st, 2025).
To come up with the final scores, we awarded each firm points based on how they ranked in eight of the 10 review categories—five points for a first-place finish, four for second, and so on. The overall score is simply the total of all those points.
In short, our rankings are based on data, real experiences and a whole lot of clicking, testing and analyzing—so you can make confident choices about where to invest.
More Surviscor information and resources
If you want to read more, Surviscor is here to help self-directed Canadian investors like you make smarter, more confident decisions. Whether you’re new to the world of online investing or just looking to validate your current setup, we’ve got the tools and insights you need—all grounded in facts, not marketing spin.
Here are a few helpful resources to check out:
- Independent reviews you can trust
Our evaluations of Canadian online brokerages, digital banks and credit unions are 100% unbiased—no paid placements or sponsored rankings. We look at everything that matters: fees, service levels and the quality of both desktop and mobile platforms. It’s all about helping you find the best fit for your goals. Explore Surviscor.com and take control of your investing and banking decisions with confidence.
- Personalized scorecards with scorChoice
Want a customized ranking based on what matters most to you? scorChoice, our one-of-a-kind tool, lets you build a personalized scorecard of the best firms for your digital investing or banking needs. It’s great for new investors, seasoned clients and even curious customers who just want to compare options.
Honest insights from Between the Lines
Surviscor’s blog, Between the Lines, gives you real-world analysis of the online brokerage and digital banking space. From annual rankings to day-to-day user experience issues, we call it like it is—no fluff, just facts.
Surviscor representatives completed a features and functionality questionnaire of nearly 8,000 questions for each firm across the various reviews, covering both desktop and mobile platforms, while performing hundreds of typical investor tasks on each individual digital platform. Surviscor also analyzed the firms’ commissions and fees across five trade-related investor profiles and reviewed 143 service interactions per firm over a 12-month period ending on April 30, 2024. Each firm was assigned a score based on its ranking within eight of the 10 categories of our review (five points for first, four for second, three for third, two for fourth and one for fifth), and the overall score represents the sum of the awarded sections.