Community banks and credit unions in the U.S. are now increasingly targeted by criminals, according to Consumer Reports. As many consumers have switched from big banks to smaller players, criminals have followed, targeting clients via live or automated phone calls or by text messages.
Typically, the fraudsters say the account has been breached and ask for account information and PIN numbers. Consumer Reports advises clients to never give out account information in response to a phone call. Instead, grab the customer care number from your last bill and call yourself, so you know who you’re speaking with.