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Why can’t I get reimbursed for my Mini Cooper’s corroded footwell module?

The automaker, BMW Canada, does not participate in the industry’s arbitration program, but there are steps the car owner...

Why can’t I get reimbursed for my Mini Cooper’s corroded footwell module?

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Two questions about what the Honda CR-V corrosion recall means to owners

Q. I took my 2009 Honda CR-V to the dealer for an oil change and the dealer identified a serious...

Two questions about what the Honda CR-V corrosion recall means to owners

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What to do if Volkswagen won’t honour its 12-year rust warranty

Pelle's claims for corrosion coverage for his Jetta have been denied. Here's what he should do next.

What to do if Volkswagen won’t honour its 12-year rust warranty

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What to say when the dealer offers to buy your ‘popular’ used car

So called 'pull ahead' offers sound good, but rarely make financial sense

What to say when the dealer offers to buy your ‘popular’ used car

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Is there a way to confirm if a used rental car has been in a crash?

Rob is in the process of buying one

Is there a way to confirm if a used rental car has been in a crash?

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My new car was damaged before delivery. How can I be compensated?

It depends on the damage, but it pays to be persistent.

My new car was damaged before delivery. How can I be compensated?

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What are your rights when your vehicle has a recall?

Steich is 300 km away from the nearest dealership and doesn't want to be inconvenienced.

What are your rights when your vehicle has a recall?

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How to sell a used car—and when you shouldn’t bother

Being "upside-down" in a loan means you should keep that car for a while longer.

How to sell a used car—and when you shouldn’t bother

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I was injured because airbags didn’t open. What recourse do I have?

You can report faulty vehicle design

I was injured because airbags didn’t open. What recourse do I have?

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